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December 16, 2007

Family members as caregivers

Family members are an obvious choice when you're in a pinch for care: they love your kids or pets and like to spend time with them, or they share the responsibility of caring for your parents and grandparents with you. And, they can be wonderful sources of respite care for the overworked! But there are drawbacks to having a family member provide care, and beware that confrontations and other easily-avoidable situations may arise because of your comfort level with one another. Use these guidelines—similar to those you would use when hiring a stranger—to prevent unnecessary drama.

  • Expectations. When hiring a nanny or a babysitter, I typically advise people to type up their key expectations and go over them with any caregiver beforehand. You should go ahead and do that with family members, too, just as if you were hiring an outside caregiver (even though—and sometimes more importantly because—they're your relatives). I would then sit down and walk them through the list and tell them that this is what you go over with any nanny, etc. Setting clear expectations upfront helps to clear up (and stem off) any confusion.
  • Core values. Emphasize the key things that are important to you. For example: Education. Your child's education is really critical to you, and is the main reason you don't want them watching TV or playing video games during the week. Or Responsibility. Teaching your kids responsibility is something that you are working on at home, which is why you expect them to pick up their toys. Although these things may seem like small things, they are crucial components to keeping things consistent for your kids. Tell your relatives that, although they may be inclined to use a different method, you would appreciate their help by adhering to your rules. Explaining your overall goals will help your relative(s) understand why you are asking them to do certain things.
  • Communication. Talk often! Sit down on a regular basis and discuss how things are going. Don't just meet or talk when things are going wrong. If you talk regularly, then it won't feel like you planned a special sit-down conversation that makes things a bigger deal than they are. Whether your relative is helping you out once a year when you ask, or needs to know how overburdened you are with shared responsibilities so they can offer to help, communication is crucial—especially between family members.
  • "Don't sweat the small stuff." There may be small things that irritate you, such as leaving dishes in the sink or not picking up the toys after the kids. Your nanny used to do it, but now that your sister is helping out, the house is a mess when you get home. If these things aren't the most important things to you, then let it go. Remind yourself that the quality of care—that your child is loved, well-fed, entertained, and educated—and maintaining a healthy relationship with your relative should trump any trivial or mundane annoyance you may feel.
  • Payment. No one likes discussing the topic of money with a family member. If your relative is comfortable getting paid, then I would offer them an hourly wage at market rate. Find market rates in your area by searching Care.com by your ZIP code and looking at different provider profiles. You can also share this information with your relative to let them know that you came up with the rate based on objective sources. That way it removes anything personal from the conversation.
  • Boundaries. Respect your family member's personal time. It's very easy to get too comfortable in the situation and take them for granted: you know that your mom or sister will always forgive you when you arrive 10 minutes late and other "harmless" offenses. But, if you expect your relatives to adhere to your wishes and your rules when caring for your child, pet, or other loved one, then you should do the same by respecting that they may have other engagements, appointments, etc. Keep your word and you'll keep their respect.
  • Tough conversations. Sometimes it's better to let time lapse before having an emotional conversation (especially in front of your kids). Sometimes you may have had a bad day and thus are overreacting to a situation, taking it out on your mom or sister. You may want to let it go and wait a day or two. See if it still bothers you after you've cooled off a bit, and then you'll be able to have a more rational, productive sit-down with your family member. Even though it's your mom or sister, think about approaching the conversation as you would a friend: with a respectful tone and approach and with active listening. Seek first to understand than to be understood.

Have a great tip for navigating the waters of having family members serve as caregivers? Share it with the entire Care.com community by posting a comment!

Cheers,

Sheila

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Comments

Valerie VanBooven-Whitsell RN, BSN

I think one of the most important things a professional caregiver should fully grasp is how to market themselves correctly. I see too many professionals struggle because they are not aware of the low cost effective marketing strategies that exist.

Thanks!
Valerie

laura

I think people who are care providers in a person home should respect all family members with the up most conventionality!

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