So, you've scored an interview and are halfway to your next pet sitting job. Now what? Well, being prepared and putting your best paw forward means more than just having the ability to give the right answer to the right question—it also means knowing what to ask.
Here are our top tips for doing your homework and making sure your next pet care job is a match made in All Dogs Go to Heaven and not a fight between cats and dogs.
Meet the Pet Parents -- All of Them
If you're dealing with a family pet, you may be dealing with not just one or two pet owners, but an entire gaggle of caregivers. Make sure to find out whether it's mom, dad, both, or a grandmother, teenager, or roommate with whom you'll be communicating regarding the pet. When you're speaking for those who can't (i.e., your pet client), you want to make sure you're not playing a game of parrot or telephone with their wellbeing.
Meet the Pets
So, now you've met the family and feel like you're part of the pack. But the hard part is just beginning: will you hit it off with the family hound or the hair-raising feline? Since the dog, cat, hamster, horse or Dodo bird is the one you're going to see and spend the majority of your time with, it's imperative that you not only tolerate each other but actually bond. Be upfront if you don't think it's a great match—nothing hurts or is more upsetting to a pet owner than a pet sitter who doesn't click with their pet.
A Day in the Life
Before accepting any pet sitting gig, make sure to walk your clients through your normal pet sitting routine, and have them walk you through their pets' routine(s) as it would be structured if the owner was home. The clearer the expectations and the more transparent you each can be with each other, the less likely you are to have any miscommunication—an important part of maintaining healthy, happy pet while the owner is at work or away.
Sign On, Sign Off
Now that you've won over the pet owners, it's time to negotiate payment and reimbursement, terms, type and length of services. The more organized and professional you can be when walking your clients through the laundry list of considerations, the more smoothly the process will go and the more respect you will build in your clients' eyes. Draw up a pet sitting contract explicitly stating your pet sitting agreement, and make two copies so you'll each have one on file.
What are your best tips for preparing for and going through a pet sitting interview? Share them with us by leaving a comment below!