Pet Care Scoop

Winter Pet Care Survival Guide

Whether we like it or not, the weather's getting colder and winter's on its way, which means you better prepare your "pet sitting survival kit" for winter.

From the best boots for dog walkers to tips and tricks for caring for your clients in dropping temperatures, we wanted to start the conversation early about your biggest pet sitting challenges when the climate changes.

Here are our Top 5 Tips for Winter Pet Sitting (below), and don't forget to share your own pointers and stories by posting a comment at the end!

1. Great Gear (for you)
Even if you're not walking dogs, a busy pet sitter will spend more time outdoors going from client to client than the average bear. Stay warm, dry, and healthy—nothing kills a business like having to cancel due to sickness during the holidays, when people count on you most and you'll get the most work. Invest in a great pair of lined, waterproof boots, a warm, weather-resistant coat, and fingerless gloves.

2. Great Gear (for them)
Pets lose most of their heat through their ears, respiratory tract, and the pads on their paws. If you notice one of your pet clients is shivering, trying to burrow (into you or its surroundings) or immediately wants to go indoors, you may want to suggest to its owner that they get better shelter, a coat, sweater, and/or booties for their animal—especially short-haired dogs. (They're silly, but they help!) Also, animals are social, too. Outdoor cats and dogs in the summer will crave interaction, so be sure to give them extra attention on your visits.

3. Beware the 3 S's: Snow, Salt and Sand
Chemical ice melt, snow, salt and sand start covering the walkways as soon as winter weather hits, and they can be harmful, irritating, and downright dangerous for pets. Carry a cloth with you on walks to wipe ice balls or irritated paws, and make sure to clean animals' pads after bringing them back indoors. Chemical ice melt, especially, can be fatal to pets if ingested in large amounts, and can burn their soft paw pad tissue in smaller ones. Plus: lookout for antifreeze spilled on driveways and streets! It has a sweet taste to pets, but can be lethal when licked in even small amounts.

4. Heat & Hydrate
Comfort food isn't just a mindset, and it's not just for humans, either. Animals burn more energy keeping warm, and will get dehydrated more quickly in the winter—especially outdoor pets. Make sure that they're getting a bit more food than usual, and that their water bowls are plastic and ice-free. Smaller animals, such as birds, hamsters and guinea pigs, can get sick or worse if their cages are kept in drafty areas, so make sure their owner has moved them away from doors and windows in winter.

5. Darkness & Other Winter Dangers
No matter which area of the country you live in, winter means shorter days and darker nights. Bring a flashlight with you on walks, and be especially wary when letting dogs and cats outside unrestrained or unleashed in a yard or park that's not fenced. Keep an extra-careful eye on pets around ponds and lakes, and don't let them wander out onto the ice! They can easily fall through and can't easily get out on their own. Make sure that your own gear is reflective, and keep a charged cell phone for emergency calls.

Do you have a winter pet safety tip we haven't covered, or a personal story to share? Post a comment for your fellow pet sitters below!

Best Pet Care Movies of All Time

The warm weather might be winding down, but we all know a pet caregiver's job never gets a snow day cancellation—'cause when they gotta go, you gotta go! Check out these classic comedies and feel-good films about professional pet sitters, vivacious vet assistants, and daring dog walkers to help you put that spring back into your step this winter.

Here are our editors' Top 10 favorites:

1. The Truth About Cats & Dogs (1996)
Celebrity veterinarian, pet behavioralist, and talk radio personality Dr. Abby Barnes (Janeane Garafalo) is confident and charismatic about all things animal—and shy about all things love. You'll especially adore the scenes with her romantic interest, Brian (Ben Chaplin), his roller-skate-clad Great Dane, and Dr. Barnes' best friend Noelle (Uma Thurman) "examining" a sick turtle.

2. Dr. Doolittle (1999)
Hard-pressed to find a favorite scene in this classic, pet-loving comedy, we'll go with the scene in the car with the guinea pig where Dr. Doolittle (Eddie Murphy), a veterinarian who communicates with his patients, first realizes his "powers." Calamity ensues as "viral marketing" for his unique pet business takes hold and animals of all size and creed start showing up in droves. (Also check out the Oscar-winning 1967 musical, starring Rex Harrison, and the books on which both films are based, by Hugh Loftig.)

3. Ace Ventura: Pet Detective (1994)
In this classic comedy about the rarest of pet caregivers—the pet detective—Ace Ventura (Jim Carrey) is on the case, searching for lost dolphin Snowflake, the mascot of the Miami Dolphins. One of Carrey's earliest comedies, showcasing his quirky humor in the quirkiest of pet professions, this film is an absolute classic for any pet lover and is chock-full of celebrity cameos.

4. Dog Gone Love (2003)
Pet writer Steven Merritt (Alexander Chaplin) goes undercover in a veterinary clinic to research his latest book, Man's Best Friend, only to fall in love with vet assistant Rebecca (Lindsay Sloane). Although the film went directly to DVD, it's a must-see for any pet caregiver for the sweet dog walking, teeth brushing, and other caring scenes with Rebecca's and Steven's dogs, Linus and Chloe.

5. Dog Lover's Symphony (2006)
In this heartfelt coming-of-age story about a troubled guy named Jerry (Jess Bernstein) helped on his way by his lawyer, Tom (Maxwell Caulfield), we see just how much we can learn about ourselves (and the error of our ways) by training our pets to behave. Jerry joins Tom's daughter, Susan (Alaina Kalanj) in her dog training business—and falls in love—but, as in training pets, all doesn't happen quite that quickly or easily.

6. The Dogwalker (2007)
In this eccentric and often sad story, Ellie Moore (Diane Gaidry) runs from a bad boyfriend in Buffalo, NY into the unsuspecting arms of Betsy Wright (Pamela Gordon), the salty and brash owner of a Los Angeles pet sitting business (who's also struggling with a dark secret). One of the only dramas on our list, this indie flick is also one of the few to receive critical acclaim from film festivals worldwide.

7. Hotel for Dogs (January 2009) Coming soon!
Two siblings and some close friends start a (secret) pet sanctuary in an old, abandoned hotel in this family-friendly movie, featuring Lisa Kudrow from Friends as the kids' mom. Check out PetSugar.com to watch an extended preview of the film.

8. Good Boy! (2003)
Owen (Liam Aiken), is a lonely (and bullied) pre-teen turned after-school dog walker who finally gets his own canine companion, Hubble (voiced by Matthew Broderick) only to find out that all dogs really come from outer space. Favorite scenes are hard to choose in this adorable all-ages, feel-good film, but favorite answers include the "mind fence" explanation from Hubble and anything out of the mouth of boisterous boxer, Wilson.

9. Dog Park (1998)
While not strictly about pet caregivers (although a pet psychiatrist does have a few key scenes), this romantic comedy starring Luke Wilson (as Andy) and Natasha Henstridge (as Lorna) shows how deeply people can bond with their animals—sometimes to the detriment of their human relationships. Funny scenes abound, including love triangles and leash tangles, in this cute film based on chance meetings at a pet caregiver's favorite locale: the off-leash dog park.

10. Beverly Hills Chihuahua (2008) Now in theaters!
Personal assistant slash pet nanny to a celebrity pet model Rachel (Piper Perabo) certainly has her hands full with chihuahua Chloe (voiced by Drew Barrymore), and client, Chloe's owner and cosmetics mogul Viv (Jamie Lee Curtis)—especially when Chloe goes missing and into trouble in her ancestral homeland of Mexico. Although we haven't yet seen the movie, we already love the pool scene squaring Chloe against her caregiver.

What are your favorite movies featuring a professional pet caregiver? Any that we missed? Share your thoughts and join the conversation by posting a comment!

Top 5 Little-Known, Hidden Dangers to Pets

Experienced pet sitters and pet lovers know the common health hazards for pets, like eating chocolate for dogs or chewing on electrical cords for cats. But did you know that there are literally thousands of plants, household products, and other common objects that can be a danger to the animals in your care? Read on and post a comment to tell us about pet-health hazards you've learned to avoid!

According to Veterinary Pet Insurance (VPI), the nation's largest insurers of animals, "There is no such thing as a pet-proofed home." So, before you head out to your next pet sitting gig, check out these Top 5 Hidden or Little-Known Dangers to Pets so you can spot the signs and take your pet pal to the nearest veterinary clinic immediately:

1. Sidewalk & Table Scraps
   Just like Templeton in Charlotte's Web, city sidewalks and full garbage cans look like a tasty smorgasbord of goodies to pets. Grapes, raisins, onions, and garlic can be more toxic than chocolate to some dogs, and pets can also get into alcohol, tobacco, or prescription medications—or worse—in those pails.


2. Gardens & Public Parks
   Fighting, biting, or escaping can be the least of your concerns at the outdoor dog park or trails. Watch out for rat poison, which can look just like Snausages or beef jerky to the untrained eye, chemical fertilizers used to treat lawns, certain types of mulch, and exotic plants, all of which can be lethal to pets.


3. Vacuum Cleaners
   The hose on a vacuum cleaner, when turned on or off, is the number one danger to pet ferrets, mice, and other slender rodents. Our fuzzy friends can easily become wedged in the tubing, causing an emergency trip to the vet. Keep small but "chunkier" mammals away from empty paper towel and toilet paper rolls, too!


4. Non-Stick Cookware
   Certain types of pots, pans and other kitchenware treated with non-stick surfaces can give off toxic fumes when heated. According to exotic pet veterinary groups, the noxious gasses given off by these cookware items are one of the top three hidden killers of birds, even though they are relatively safe for humans.


5. Toilets
   Everyone loves the cute photo of the cat or dog sneaking a sip from the toilet bowl, but did you know that tens of thousands of dogs and cats die each year from poisoning associated with chemical cleaners? Smaller pets, like birds and ferrets, can also tragically drown or get flushed. Keep toilet seats down at all times!

For more advice on avoiding an accident or pet care emergency, check out Sheila's Blog for pet safety tips this Halloween. For a full list of pet emergency symptoms and pet hazards, please check out HealthyPet.com, an educational web site hosted by the American Animal Hospital Association.

Have a little-known hazard to pets not mentioned here? Educate your fellow pet sitters by posting a comment!

Top 5 Tips to Growing Your Pet Business

You've taken the first step to fame and fortune in pet care (or at least a fun, rewarding career) by joining Care.com. So, what next?

Follow these Top 5 Tips to Growing Your Pet Business and build your clientele, your neighborhood name recognition, and, ultimately, your weekly paycheck. And don't forget to post a comment to share things you've done to build a great pet care business!

1.  Show 'em the diploma.
Getting certified in a care specialty, like grooming, animal behavior / dog training, or a safety course, like the Red Cross Pet First Aid program, will make you more credibility and in demand as a pet sitter. Families will feel more secure leaving their beloved pets in your care, which means you get more work—and respect. Check out Pet Care Certifications 101 on Care.com for more information on getting started.

2.  Slumber parties, anyone?
Overnight care is always in high demand. If your situation and schedule are amenable, offering your services as an in-home pet sitter (either at your house or theirs) is a huge plus for pet owners--especially dog owners. Most pet parents love the idea of a dual house sitter and pet sitter in one. (Plus, you can raise your rates!)

3.  Room to grow? Expand!
If you own your home and have a decent backyard, consider expanding from a simple dog walking business or pet sitting business to capitalize on the doggie day care trend. Check out licensing requirements in your city and state, or go to the American Boarding Kennels Assocation for more information on getting started.

4.  Network, network, network.
As the saying goes, no one can promote you like you can promote yourself. Make sure to ask your clients to recommend your services by reviewing you on Care.com, and participate in pet-loving community groups both online and off. Enter local "best dog walker" or "best pet sitter" contests, and email your clients to vote for you!

5.   Be a know-it-all.
If you want people to respect you as a professional in the pet business, make sure to stay current on pet news, pet-related issues, and local community activities. Share them with your clients by sending out regular email updates, or just be a resource they can count on for tips: the best dog treats, gear, or just the latest gossip from the dog park.

For more information on starting or enhancing your pet care business, check out Entrepreneur.com, the online home of Entrepreneur Magazine.

Are you a veteran pet sitter? What are your tips for growing or enhancing your pet care business? Share them with your fellow pet lovers and caregivers by posting a comment!

Top 10 Tips for Taking Care of Aging Pets

Did you know that senior cats and dogs get gray hair? And that's not all that changes as pets age. From a decline in eyesight and hearing to changes in digestion and energy level, pets go through many of the same aging stages as humans. Here are 10 tips for taking care of aging pets. Post a comment to tell us how you comfort and care for wise old pets!

1. How old is "old"?
Cats can begin to age noticeably as early as 7 to 8 years old, although they aren't considered truly senior until after age 10.

Figuring out when a dog is "old" is a bit more complex. Dogs age rapidly during the first two years of their lives, so that by the beginning of age three, canines are about 24 human years old. After that, dogs age differently depending on their size, with big dogs aging more quickly than little dogs.

According to the Journal of the American Animal Hospital Association, 56 to 60 years of age is considered the start of the senior years in humans. To find out how that age corresponds to dogs of all sizes, try this cool tool.

2. More Vet Visits
As pets age, they need to visit the doctor more frequently. Some vets recommend an appointment every six months, since pets can age quickly in a short time span. Regular appointments and routine tests can help the vet to catch and treat problems early.

3. Diet & Nutrition
As cats and dogs age, their nutritional needs change. Since a senior pet's metabolism can slow down, you may need to give it smaller amounts of food to make sure it doesn't become overweight or obese. Just like in people, excess weight in pets can be a health hazard

On the other hand, it's important to keep animals from losing too much weight as they age. Cats are especially susceptible to this since their appetite is integrally tied to their noses. As a cat's sense of smell declines with age, so can her appetite. In other words, if a cat can't smell her food, she probably won't be interested in eating it. If a cat shows little interest in food she once loved, try gently heating it up to make it more aromatic or switching to a more "stinky" brand.

Cats and dogs may also need different nutrients as they age. A vet can advise on the best food and supplements to keep pets healthy during their later years.

4. Exercise & Energy
As pets age and their metabolism slows, they may have less energy. This means they may need more sleep, may sleep more deeply, and may not have the stamina they used to have. While it's important for pets to get enough rest, don't let them become lazy. Encourage aging cats and dogs to exercise to help them stay healthy. Moderate activity is a good way to keep illness and disease at bay. Take older dogs for walks, but pay attention to how quickly and how long they can go. Keep cats frisky by playing with them using their favorite toys or introducing new ones.

5. Dental Care
Dental disease is a common problem in both dogs and cats as they age. Tartar and plaque can build up on pets' teeth and cause dental and gum disease. To keep a pet's mouth healthy, talk to your vet about cleaning your pet's teeth at home. The vet may also recommend more extensive cleanings during an office visit.

6. Mental Health
As an animal's body ages, so does its mind. A dog may "forget" that it is house-trained as his mental function declines. (But incontinence can also be a sign of kidney or bladder problems, so talk to the vet.) If you notice unusual changes in a pet's mood or behavior, talk to the vet. It's important to keep older pets feeling safe in a comfortable and predictable environment and to give them plenty of attention. Likewise, it's also important to keep them stimulated with new toys and activities.

7. The Five Senses
As cats and dogs age, four of their five senses often decline.

Taste: As animals' sense of taste changes or declines, they may no longer want to eat their normal food. A vet can advise on good alternatives to keep a pet eating.

Smell: As mentioned above, a decline in smell is particularly problematic to cats, as their appetite is directly tied to their sense of smell.

Sight: Pets' eyesight can go downhill with age due to cataracts, cloudy lenses, or eye disease. Many pets compensate extremely well for a loss of vision and may "hide" their problem until you move the furniture or put something unexpected in their normal path. Dogs that are suddenly reluctant to go for walks may be suffering from diminished eyesight. If any of these things happen, consult the vet.

Hearing: If a once attentive cat or dog seems to be ignoring you, he may be suffering from hearing loss. Diminished hearing capacity can also lead to more sound sleep and increased aggression or a startled reaction if the pet is woken suddenly.

8. Comfort Issues
Arthritis, decreased mobility, and slower motor skills impact pets as they age. Help to keep them comfortable by providing warm, soft bedding in an easy to reach spot. Also be aware of the placement of food and water bowls, as well as litter boxes for cats. Make sure that cats can easily get in and out of litter boxes. If they seem to be having trouble, get a box with lower sides. If a cat or dog is having trouble with stairs, put everything he needs on one level.

9. "Bathroom" Issues
Older dogs may need to go outside more often as their bladder and kidney function declines. Cats are particularly susceptible to kidney and liver problems, as well as dehydration, so be sure to keep an eye on your cat's water consumption and "output."

10. When is it time to say goodbye?
We're never ready to say goodbye to the pets we love, but preparing for and dealing with that sad day is one more way we can take good care of them. If an ill or aging pet faces the end of her life, it's our responsibility to make sure that she suffers as little as possible. Obviously, euthanizing a pet is the individual pet owner's decision, but not one he or she should have to make alone.

By establishing a good relationship with a vet while a pet is healthy, you'll have a shoulder to lean on and expert advice to consult should you need to consider euthanasia. Every situation is different, but the American Animal Hospital Association refers to the "five freedoms" when making end of life decisions for pets: freedom from hunger and thirst; freedom from physical and thermal discomfort; freedom from pain, injury, and disease; freedom from fear and distress; and the freedom to express normal behavior. Talk to the vet to determine how these issues impact your unique situation.

Grief is a natural response to the death of a pet. Try to surround yourself with supportive people during that sad time. If you need additional support, consider these resources:

• The Argus Institute at Colorado State University has grief resources for families and vets.
• The Rainbows Bridge is a virtual memorial home for deceased pets.
• The Association for Pet Loss and Bereavement offers grief resources and a memorial section.

Don't forget to tell us about how you cope with and care for aging pets by posting a commment.

Top 10 Must-Haves for Dog Walking Gear

Whether you're a rookie or a veteran in the business, you know that your clients (both human and canine) rely on you to always be prepared and professional. Make your life and your business more efficient and enjoyable with this checklist of our Top 10 Must-Haves for Dog Walking Gear, compiled with the help of our new friend Claudia Kawczynska, editor in chief of The BARk Magazine:

1.  Collapsible water bowl and water.
You can lead a dog to water, but you can't always make him drink. As Claudia says, "Collapsible water bowls [are great] for longer walks and for dogs who will not drink from a bottle or faucet. [I love] Itzadog.com’s Zuka bowls." Also check out the bargain-priced collapsible bowls from Outward Hound and Planet Dog Outfitters at PetSmart.com.

2.  Cell phone, fully charged, loaded with emergency contact info for clients, local veterinary hospital, and cab companies.
Every dog walker knows that having a cell phone handy is a must, but pre-loading it with important contact information can save you valuable minutes in an emergency. We always hope we'll never need the emergency info, but if a dog gets bitten, injured, or suddenly shows emergency symptoms, time is of the essence.

3.  Great shoes, waterproof rain gear, extra socks, and good layers.
As the saying goes, "When they've gotta go, you've gotta go." No matter the forecast, it's a dog walker's duty to get out there and get those dogs exercised. Dress and pack appropriately, even for the unexpected, and you'll be a much happier camper indeed. Claudia says that, "During wet, cold weather there is nothing like Gore-Tex socks (for you) to keep your feet dry. They are expensive (about $50), but well worth it if you spend much time as I do walking/hiking with your dog.

4.  Dog treats.
Rewards and praise for good behavior are an essential part of dog walking and exercising a dog off-leash, no matter how old the dog. Know your canine clients' diet restrictions and allergies, and find the right brands and recipes for your business. Claudia recommends that "small, easily digestible treats like Zuke's Minis work best during walks."

5.  Toys.
A trip to the dog park is never complete without a good game of fetch, frisbee, or catch-me-if-you-can. It's important to know and plan around any canine clients with sharing issues or toy aggression. Care.com dog walkers love the Orbee-Tuff by Planet Dog "Fetch" and "Woof" balls, the Kong Flyer frisbee, and the Chuckit ball launcher from Canine Hardware.

6.  Good keychain / key ring and key organizers / key tags with labels.
Each new client you take means a new set of keys to keep track of, and a good organizational system is "key." If you have just a few clients (or a great memory), have fun with these personality-stacked key caps from Worldwide Fred (styles include Freakeys, Skeleton Keys, Key Shirts, or Monkeys), Lounge Fly, or Streamline. If you need more help with the details, go with standard stock labels from Avery or key ID ring sets from PBEE. Care.com dog walkers love the standard carribeener for clipping sets of keys to their belt loop or bag strap.

7.  Poop bags—and plenty of them.
Let's be honest: this business is all about the business, and a dog's business must be picked up. Keep plenty on hand ("Always carry more than you think you might need," Claudia says), especially in case you meet a wayward dog owner who's without one (goodwill goes a long way!) Our favorites are Bags on Board (including a dispenser that clips to any leash!) and Mutt Mitts.

8.  First aid / emergency kit.
Expect the unexpected is a great motto for any dog walker. No matter how well-trained or careful you are, accidents do happen, or a dog in your care could get sick or injured. Along with a well-stocked and fully charged cell phone, you may want to grab a first aid kit, like the Bow Ow pet first aid set from Creative Pet Products.

"The other item that I find indispensable, especially during the short-day months, is a small flashlight," Claudia said. "I actually have a tiny one attached to my jacket’s zipper tab. Makes finding things, like the poop under the bush, much easier. I also carry a Fox-40 whistle, a super loud whistle whose sound carries even in windy conditions. Not only good to have if your dog gets loose and is not responding to you, but also for your own personal safety (great alerter)."

9.  Business cards and "portable office."
As a professional dog walker, one of the first things you learn "on the job" is that most of your business is gained through either meeting dog owners at the park or through word of mouth. Always be prepared to work on both by carrying a stack of business cards or postcards about your services with you on your walks, and always have a small notebook and pen handy for taking notes or writing down contact information.

10.  Extra leash and adjustable collar.
Last, but certainly not least, is the extra leash set…just in case one of your dogs gets loose, or their own collar or leash breaks. "I recommend, especially for medium to large dogs, a good sturdy leather leash over just about any other material," Claudia said. "It's not only soft on your hands (even if your dog is a perfect heeler, there might be times—squirrel anyone?—when even the best dog will try to pull you off your feet) but the strength of leather works best. Plus it lasts for a lifetime."

BONUS TIP:

With all that gear, it's also important to have a great bag or system for toting it around that's not burdensome and allows you to access gear quickly.

"One thing that I have learned during my years at the other end of the leash is that pockets matter, the more of them the merrier," Claudia said. "I like jackets with big roomy pockets, and cargo pants provide additional pocket re-enforcements!"

In terms of durability and accessibility, Care.com dog walkers think it doesn't get much better than Manhattan Portage. If you're going for style, check out these canvas totes for cute factor or instant marketing.

What's on YOUR list of must-haves for favorite dog walking gear? Share your thoughts with our pet sitting community by posting a comment!

PS ~ Courtesy of our friend Claudia, Care.com pet sitters and blog readers can enjoy a free trial subscription to The BARk Magazine! Sign up now.

Top 5 rude pet owner comments and how to deal

Don't you hate it when total strangers comment on your pet owning or dog training abilities?  What could they possibly be thinking when they do that? Word has it they're trying to be helpful but we all know it's usually just plain embarrassing or even makes the situation worse.

Here are the Top 5 rude comments strangers make about your dog walking or pet disciplining style (read it and weep) and some tips for the backtalk you can provide.

Got a rude comment that just haunts you forever?  Or maybe a comeback that nailed it? Share them by posting a comment!

1. Can't you make him be quiet/calm down?
People who comment on this one either, A) don't have a dog, or B) aren't really dog lovers. Even the best-trained dogs are going to bark when playing outside—when it's allowed—or when they're excited, scared, or nervous. Yes, well-trained dogs should always be under voice control, but people should also learn when to be quiet and keep their comments to themselves.

Karen from Nashua, NH writes:

"Our dog, Maddie, is a 3-month old mutt and a real love bug--she wags her tail at everyone! But she's teething, and therefore, whenever someone approaches, I warn them that she loves to nibble. A stranger recently approached me in the complex asking to pet her. Maddie was in an excited state, so I told her I didn't think it was a great idea. She snapped at me, 'I think I can handle a little puppy. I have three dogs at home.' Ok... When Maddie started at her fingers she got angry and yelled at me, 'You need to teach her not to nip!' I'm trying lady, I'm trying."

2. Dogs are not children—aren't you embarrassed about dressing your dog?
Um, no, or I wouldn't put a coat on him. All dog walkers especially know that certain breeds need added protection from the elements, and veterinarians and breed enthusiasts very much encourage certain types of gear like booties, fleeces and raincoats. It's important to keep the dog warm and dry on long walks and hikes, or even on short walks in severe weather, and to save fragile paws from dangers like hot pavement in summer or de-icing rock salt in the winter. Unless you're buying Chanel cashmere for your Chihuahua, this comment is completely ignorant and obnoxious.

3. I would never let my dog...
Ugh, this might be the most frustrating of all. Why do people feel comfortable telling you, unsolicited, how to raise your dog THEIR way? As a dog walker, your client may have given you specific instructions about when to (or not to) discipline their dog. Someone else's bad experiences or disciplining decisions should have no bearing on your confidence as a responsible dog trainer or pet owner.

Kim from New York City writes:

"My mother-in-law tells me we can't let Bradley, our very nimble, 2-year-old dog jump. Ever. She's afraid he'll tear an ACL because HER (14-year-old) beagle once tore an ACL."

4. Oh no! What happened to your dog's…
After your dog has survived an accident or a surgery, people feel completely free to point it out and ask questions immediately after meeting you, without thinking that a) it might still be painful to talk about, or b) you've gotten this question a million times before.

Mary from Oakland, CA writes:

"The vast majority of the time when strangers meet my dog, Apollo, they ask what happened to his left eye. (He lost it when someone threw a stone in it (by accident) when Apollo was 6 months old.) It makes me think about how people would never have the nerve to ask a human being such a question without permission, but they hold back no curiosity when it comes to our dog. And then of course they say 'Awww, poor little guy,' as though Apollo is in need of their unsolicited pity. He's 3 years old now and can still catch a Frisbee better than I can!

5. Can't he pee or poop somewhere else?
This, at least for urban dog owners and dog walkers, is the most common and the most irritating brand of comment. Responsible pet parents and pet sitters try to keep dogs "curbed" and let them relieve themselves in appropriate areas, but sometimes—especially first thing in the morning or if a dog is sick—when they have to go, they have to GO! As long as you pick up after them, and aren't letting them go on private property, this shouldn't be an issue and is perfectly legal. Even though, as one dog owner found out, that doesn't even stop police officers from adding their $0.02!

Melissa from Boston, MA writes:

"I was walking my 9-year-old dog, Dante, across from a new public park when he darted under a newly-planted hedge to relieve himself. As I was bagging his waste, a state trooper got on his cruiser loudspeaker and barked at me, 'Miss, do not let your dog go there! Walk away. People enjoy this park.' In my experience, the only people who enjoy that particular row of hedges (which was only planted to hide the traffic tunnel from view) are drunks and bums. The previous week, my friend's dog cut himself on a broken piece of glass from a discarded vodka bottle just a few feet away!"

The point is that most rude comments, as you know, are more a reflection of the person who says them than anything else.  They are a mark of insecurity, jealousy, or just plain snarky-ness. Either way, rise above it—wink, thank them, acknowledge the irony, chuckle, or just plain ignore them altogether.  You know why your dog or the dogs you are walking are the best!

Tell us about any whopper rude comments you've heard by posting a comment!

Emergency Pet Kits: Disaster Preparedness

Sadly, the news is full of stories of both natural and man-made disasters lately. Be prepared in advance to keep your pets safe, whatever comes your way.

Here's a list of 10 items to include in a disaster preparedness kit for pets, based on recommendations from the Human Society of the United States (HSUS). Share your tips and stories about protecting pets from disaster by posting a comment.

1. Food and water: Have enough pet food and drinking water for at least three days. Store these provisions in airtight containers that are easy to transport.


2. Bowls: Include bowls for the food and water, or water bottles for small pets like hamsters and birds.


3. Identification: Pets should always wear a collar with an ID tag. But if you have a cat (or other animal) that refuses to wear one, keep one in the kit, so she'll have instant ID if necessary. Also keep a few current photos and a physical description of pets in the kit. Be sure to include details on the animals' markings so others can easily recognize him or her. The goal is to keep your pet safely with you at all times, but it's better to have these identification tools on hand in case he gets away.


4. Medical supplies: This is where you need a kit within a kit: Put together a first aid kit for all pets, including medications and vaccination records. Learn more about first-aid kits for cats in this Care.com Pet Care article, and for dogs from the HSUS.


5. Play and comfort: Include a few items that will make pets feel safe and comfortable, such as toys and a blanket. If you have a small dog or cat, you could include a small pet bed to take along with you.


6. Garbage bags: Useful for everything from easy clean up to waste storage, small garbage bags are indispensable when pets are involved.
7. Pet carriers: Dogs should have a carrier that is large enough for them to sleep in. Cats should have one that is comfortable as a temporary home for a few days. For small animals, include bedding or lining for the bottom of their carrier or cage.
8. Restraints: If you're in a safe place, allow your dog to get some exercise. Include a leash or harness in the kit.


9. Kitty litter: Cats are sticklers for routine and need a litter box when they're away from home. Include the same brand of kitty litter that you usually use so they'll feel more comfortable "going."
10. Pet-friendly accommodations: Create a list of hotels that allow pets. Remember that depending on the type of disaster, you may have to travel as many as 100 miles from your home. Find out in advance where you and your pets will be welcome.

Got tips or a heartbreaking story to tell?  Post a comment and share with us.

10 Summer Safety Tips for Pets

Everything seems a little more relaxed when warm weather arrives. But don't forget about these hazards during the dog days of summer. Keep pets safe and sound with these 10 hot tips. Post a comment to share your tips about keeping pets safe in the summer heat!

1. Parked Cars: Never leave animals in a parked vehicle on a hot—or even mild—day. Temperatures inside of a car can quickly reach deadly levels, even in the shade. Animals are particularly susceptible to heat because their bodies can't cool themselves like ours can. Dogs can suffer brain and organ damage in just 15 minutes of breathing overheated air. So when running errands, leave pets at home where they can stay nice and cool. Another big vehicle no-no is letting dogs ride in the back of a pickup truck. Your dog may look like he's having a blast, but one sharp bump could send him flying out of the truck.

2. Swimming Pools: Even though you may have seen those online videos of cats swimming and even scuba diving, don't assume that all cats and dogs can do the doggie paddle. Always supervise pets in and near pools and other bodies of water such as lakes and streams.

3. Chemicals: A green lawn looks nice, but the chemicals used to get it that way can be harmful to pets. Keep animals off of grass where fertilizers, herbicides, and insecticides have been used. Another potential lawn hazard is cocoa bean mulch, dangerous to dogs and other pets if eaten in large quantities.

4. Plants: The Humane Society of The United States notes that more than 700 plants have been identified as being dangerous or toxic to pets, and list some of the most common toxic plants on their website. Also watch out for mushrooms, notorious for being poisonous to both humans and animals if you don't know what you're looking for. Avoid them all to be safe.

5. Insects: Bugs can be more than a nuisance. Dogs and cats should be properly protected from fleas, ticks, and heartworm disease, which is spread by mosquitoes. It's best to use treatments prescribed by a vet, as some over-the-counter products can be toxic.

6. Motorized equipment: Lawn mowers, tractors, and ATVs pose real dangers to animals, which may move into the vehicle's path quickly and without warning. When outside, keep pets safely restrained or enclosed to avoid accidents.

7. Doors and windows: Warm weather means more open doors and windows. Be careful not to let pets outside accidentally, where they could get hurt or lost. Also be careful of open windows with weak screens. Some pets may be able to break through window screens, so monitor them carefully.

8. Paw burns: Dogs and cats can burn the pads of their paws on hot pavement. To avoid this, try going for walks before the sun heats up the ground or stick to paths with plenty of shade.

9. Heat and sun: Animals can get a sunburn, just like you. Look for pet sunscreens to apply to their noses and ear tips. Avoid heatstroke by giving animals easy access to shade and plenty of fresh, clean water.

10. Disaster preparedness: First aid and disaster preparedness kits for pets are an essential. Hurricanes and wild fires are specific summer dangers, but it's good to be prepared for anything any time of year. For a list of items to include in a first aid kit for cats, read First Aid for Cats. The list is similar for dogs, but get the specifics here. For more information on putting together a disaster preparedness kit for pets, read next week's newsletter and blog post!

Overall, use common sense to keep pets safe this summer. If it's too hot–or too dangerous–for you, it's probably not safe for pets! Share your tips for summer pet safety by posting a comment.

9 Ways NOT To Get Fired!

Want to know what seriously bums out pet owners looking for dog walkers and pet sitters? Check out what "pet parents" say are the most important factors in hiring (or firing!) a pet caregiver. These are need-to-know items for keeping or landing a job! Post a comment to tell us how you seal the deal and keep your customers loyal!

1. Be Available--If you’re going to be a professional pet sitter, dog walker, cat sitter or groomer—-even part-time—make sure you have regular availability and at least some free dates or open slots in your calendar at all times. Remember, you're building a business, and in business, strong relationships are everything.

2. Be There--Show up at your appointments! If you think no one will notice if you blow-off an interview or show up late to walk your clients, think again.  Keep being a no-show and you won't get work in your neighborhood—pet owners talk and bad news travels fast! Got a real conflict? Pick up the phone and say so.

3. Be Clear--If you can only visit your pet clients once a day because you have other obligations, and the owner really wants you to visit twice, then let them know when you're taking the job. Don't drop a bomb on them the night they're leaving for their trip when they're expecting you to take care of 100% of their pet's needs while they're gone!

4. Be Responsible--If you really have to cancel a pet sitting job, give your employer as much notice as possible, and maybe or suggest a friend or colleague who might be able to take your place. Why would you cancel? You might be sick—really sick—or have a scheduling conflict or a family emergency.  Running late or stuck in traffic?  Call, call,  call! Pet sitters are expected to be weathered to the elements, so snow or rain is absolutely NOT an excuse for canceling. If they've got to go, you've got to go—that's your job!

5. Be Interested-- Act friendly, professionally, and be genuinely interested in connecting with this dog, cat, gerbil, hamster, or dodo bird.  It's a true downer for pet lovers if they can tell that your heart isn't in it. When you're with their beloved pets, they want to Fifi or Felix to be highest on your list of priorities.

6. Be Honest--Pet owners appreciate pet sitters and dog walkers who are honest and upfront.  Leave a note letting them know if you had to use their bathroom, if you broke something, or if their dog or cat had an accident and you cleaned it up. Trust us, they'll understand—and will trust you even more for telling them about it.

7. Be Creative-- Pet owners love cat sitters and dog walkers who seem to genuinely love hanging out with their pets, take it seriously, and have fun with it—and them. Leave cute notes or journal about what the pet(s) did in their owner's absence, what games you played, how they ate, if they played with other pets at the park, etc. It will score major cuteness points and build loyalty in your services.

8. Be Calm--You MUST be able to handle an emergency—even if it means just staying cool and dialing 911 or calling the vet. Let your client know that you're ready for anything by asking them to leave contact numbers and information you might need in an emergency, like the name and address of their veterinarian. Need more information about when to call the vet? Check out Preparing for a Pet Care Emergency.

9. Be Prepared-- Let parents know if you have up-to-date certifications from a pet first aid course or other safety or behavioral training.  They will love that you’re thinking ahead! 

10. BONUS TIP: Be Appropriate--You would DIE if we told you what pet owners have seen in this department, from bad manners to wardrobe malfunctions.  Long story very short—don't talk badly about your clients (human or animal) to other pet owners, pick up pet messes if you see them so the pet's owner doesn't step in it, and don't pull a Paris when bending down to pooper scoop in public!

How do you seal the deal and keep your customers loyal? Post a comment to share your professional advice with your fellow Care.com pet caregivers!